Yan Haiting (R), one of Liu Fengmin's apprentice, hands new year gift to a passenger at the station hall of the Bengbu Railway Station in Bengbu, east China's Anhui Province, Jan. 15, 2020. Liu Fengmin, a passenger service assistant of Bengbu Railway Station of China Railway Shanghai Group Co., Ltd., is going to retire at the end of 2020. During the Spring Festival travel rush this year, apart from fulfilling her duty of serving passengers, Liu has burdened another responsiblity, which is cultivating successors for "Hongxiang studio". "Hongxiang studio" was founded by Lu Hongxiang, a former assistant of the Bengbu Railway Station who was entitled to the honor of the national model worker. In 2004, Lu retired and Liu Fengmin became the inheritor of "Hongxiang Studio", providing services for passengers, especially the elderly, the minors, the sick, the disabled and the pregnant. During the Spring Festival travel rush this year, Liu took two apprentices to work with her. She wants to teach them the service skills so that they can provide better service to passengers and pass on the spirit of "Hongxiang". (Xinhua/Han Xiaoyu)
